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Customer-Centricity: The Cornerstone of Culture

Matt Oppenheimer

Presenter: Matt Oppenheimer, Co-Founder and CEO, Remitly
Topics: Fundamentals for Startups, Leadership/Building a culture, Training
Posted: 01/28/2022


This Fundamentals for Startups featured Matt Oppenheimer, co-founder & CEO of Remitly ( who shared his experience building a mission-driven business over the past ten years. He delved into the early days of the company and the decision to prioritize creating a culture built on customer-centricity in order to transform an industry.

Presenter Bio

Matt Oppenheimer co-founded Remitly in 2011 and serves as chief executive officer and a member of the board of directors. Prior to co-founding Remitly, Matt worked for Barclays plc, a multinational bank and financial services company, from August 2009 to May 2011. He has served on the board of directors of BECU since 2018. Matt was named EY Entrepreneur of the Year 2016 in the Pacific Northwest and has been recognized as a Puget Sound Business Journal “40 Under 40” honoree for his work with Remitly. He holds an M.B.A. from Harvard Business School and a B.A. in psychology from Dartmouth College.

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